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| The Rental Process |
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Step 1 : Online Check-Out |
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Choose which knee walker you would like to rent and complete the online check-out process. In that process, you will review the Rental Agreement and let us know when you need the Knee Walker shipped to you. You will need a valid credit card for all rentals. Express Delivery is available at an additional charge if you need it. |
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Step 2 : Rental Period |
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Once you receive the Knee Walker via UPS unpack the unit as per the included instructions. Although the Knee Walker is simple and easy to use, we ask that you read the instructions carefully and then call us at 1-800-524-9788. We will then talk you through the major set-up, safety and use features and answer any of your questions. Enjoy the Knee Walker and the ease of mobility for the Rental Period. Remember, your rental period starts on the day you receive the Knee Walker and ends the day you send it back. You are never charged for transit time. If you need to extend the rental period, just call us at 1-800-524-9788 and we will make the necessary changes. |
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Step 3 : The Return |
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When you return the Knee Walker you will need to pack it into its original container. Call us at 1-800-524-9788 three days BEFORE you wish to return the Knee Walker and we will make all arrangements. UPS will come to your address, collect the box, and bring it back to us. Nothing could be easier! |
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